Terms of service
TERMS OF SERVICE
Welcome to House of Essence Beauty Supply. These Terms of Service govern your use of our website and your purchases from our store. By visiting our website, placing an order, or using our services, you agree to these Terms.
Online Store Terms
By using this website, you confirm that you are legally able to enter into purchases in your jurisdiction. You may not use our products or website for any unlawful or unauthorized purpose.
Products & Product Information
We make every effort to display product descriptions, images, colors, prices, and other information as accurately as possible. However, colors and appearance may vary slightly depending on your device or screen settings.
Product availability is subject to change without notice. We reserve the right to modify or discontinue products at any time.
Pricing & Payments
All prices are shown in U.S. dollars unless otherwise stated. Prices, promotions, discounts, and product availability may change without notice.
Payment must be successfully authorized before an order can be processed. We reserve the right to cancel or refuse an order when necessary, including in cases of suspected fraud, pricing errors, inventory issues, or inaccurate order information.
Orders
Providing accurate billing, shipping, and contact information is the customer's responsibility. If you discover an error after placing an order, please contact us as soon as possible. We cannot guarantee changes or cancellations once fulfillment has begun.
We may limit or cancel quantities purchased per person, household, or order when reasonably necessary.
Shipping & Delivery
Processing times, shipping rates, delivery information, and other shipping terms are described in our Shipping Policy.
Delivery dates are estimates unless expressly stated otherwise and may be affected by carriers, weather, holidays, fulfillment delays, or circumstances outside our reasonable control.
Some orders may be fulfilled from different locations and therefore may arrive in separate packages.
Returns & Refunds
Returns, refunds, exchanges, damaged items, and other post-purchase issues are governed by our Return & Refund Policy. Please review that policy before making a purchase.
Beauty & Personal-Care Products
Products sold through House of Essence Beauty Supply are intended to be used according to their instructions and for their intended purposes.
Customers are responsible for reviewing product information and determining whether a product is appropriate for their individual needs. Discontinue use if irritation or an unexpected reaction occurs.
Information provided on our website is for general informational purposes and is not intended to replace professional medical or healthcare advice.
Third-Party Services & Fulfillment
We may use third-party providers for services such as payment processing, order fulfillment, shipping, website functionality, and other business operations.
Your information may be shared with these providers only as reasonably necessary to provide the requested services, subject to applicable privacy laws and our Privacy Policy.
Promotions & Discount Codes
Promotions and discount codes may be subject to additional conditions, expiration dates, exclusions, or minimum purchase requirements. Unless otherwise stated, promotions cannot be combined.
Intellectual Property
Our business name, branding, website content, graphics, written content, and other original materials may not be copied, reproduced, distributed, or used for commercial purposes without permission, except where otherwise permitted by law.
Prohibited Uses
You may not misuse this website, interfere with its operation or security, attempt unauthorized access, submit fraudulent information, transmit malicious code, or use the website for unlawful purposes.
Errors & Omissions
Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping, or other information.
We reserve the right to correct errors and update information as permitted by applicable law. If an error materially affects an order already placed, we will handle the situation consistent with applicable consumer-protection requirements.
Limitation of Liability
To the fullest extent permitted by applicable law, House of Essence Beauty Supply will not be liable for indirect, incidental, special, or consequential losses arising from use of the website or products.
Nothing in these Terms excludes or limits liability or consumer rights that cannot legally be excluded or limited.
Privacy
Your submission and use of personal information through our store is governed by our Privacy Policy.
Changes to These Terms
We may update these Terms of Service from time to time. The version posted on this website at the time of use will apply, subject to applicable law.
Governing Law
These Terms are governed by the laws applicable to House of Essence Beauty Supply and its operations, without limiting any mandatory consumer rights that may apply based on a customer's location.
Contact Us
Questions about these Terms of Service can be submitted through the Contact page or customer-service contact information provided on our website.